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Diploma: Certified Office Manager
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College:    
College SA
School: Business School
Course: Diploma: Certified Office Manager
Award type: 
Diploma
Programme type:
ICB Diploma Qualification Programme
SAQA Programme ID:
SAQA ID: 35958
NQF Level: NQF Level 5 + 6
Certificate issued by: College SA and FASSET

What is a Certified Office Manager?

A Certified Office Manager is primarily responsible for, amongst other functions:

  • The Senior Office Manager function,
  • The Senior Public Relations Officer function,
  • The Senior Office Administrator function,
  • All the skills and knowledge of the Senior Office Administrator,
  • Advanced knowledge of office administration techniques,
  • Financial accounting and reporting skills,
  • Management techniques.

Why should I study the Diploma: Certified Office Manager?

This course is ideal if you would like to work in the following types of jobs:

  • Senior Office Manager
  • Senior Public Relations Officer
  • Senior Office Administrator

The Diploma: Certified Office Manager is also the perfect course for you if you wish to improve your current skills and knowledge even if you are already employed in one of these types of jobs.


Did You Know?


The Diploma: Certified Office Manager is the third and final (compulsory) step of the ICB Office Administration Certification Programme.

The ICB Office Administration Certification Programme consists of the following, compulsory three steps:

  • National Certificate: Junior Office Administrator
  • Higher Certificate: Senior Office Administrator
  • Diploma: Certified Office Manager.

Diploma: Certified Office Manager - Course Structure


In order to complete the Diploma: Certified Office Manager, students will have to complete the following Modules:

The Modules from National Certificate: Junior Office Administrator:

  • Tactics for Winning

This is the first module that all students have to complete once they have registered with College SA. This module is designed to introduce students to the College. In this module, you will learn more about how Distance Learning works and what the best ways are to study and to prepare for assessments.

  • Office Communication
  • Business and Office Administration 1
  • Bookkeeping
  • Marketing Management and Public Relations
  • Business Law and Administrative Practice
  • Cost and Management Accounting

AND the Modules from Higher Certificate: Senior Office Administrator:

  • Business and Office Administration 2
  • Human Resources Management and Labour Relations
  • Economics

PLUS these Modules from Diploma: Certified Office Manager:

  • Business and Office Administration 3
  • Financial Accounting
  • Management

Course Duration

This course should take you between 22 and 26 months to complete.

Entrance Requirements


  • Grade 12

AND

  • Basic Literacy
AND
  • Basic Maths
AND
  • Read & write in English
AND
  • Access to a computer

Please Note:

The Diploma: Certified Office Manager is the third and final (compulsory) step of the ICB Office Administration Certification Programme.

The ICB Office Administration Certification Programme consists of the following, compulsory three steps:

  • National Certificate: Junior Office Administrator
  • Higher Certificate: Senior Office Administrator
  • Diploma: Certified Office Manager.

The Institute of Certified Bookkeepers (ICB) – More about Them

The Institute of Certified Bookkeepers (ICB) is a Professional Institute and a Quality Assurance Partner (QAP) of the Finance and Accounting Sector Education and Training Authoring (Fasset).

The ICB was established in 1931 with the objective of promoting quality training and qualifications for Bookkeeping, Accounting, Office Administration and Financial Management in South Africa.

All the ICB qualifications are South African-based and are registered on the South African National Qualifications Framework (NQF) and the outcomes are relevant to the South African market.

Registration with the ICB and Assessment Entry


As soon as learners have registered with College SA to study one of the ICB courses, learners need to immediately submit various Forms and fees to the ICB.

Learners must ensure that they are registered with the ICB. Membership Forms for the ICB are available on our website - http://www.collegesa.co.za/downloads.html.  You can choose to pay for your Membership Fee on your own, or this fee will be included with your College SA fees if you choose the All-Inclusive Fee option. In addition to your Membership Fee, you will also have to pay a small Assessment Fee to write the examinations with the ICB. Learners intending to be assessed by the ICB are required to submit an Assessment Entry Form (all the ICB Forms are available on our website, click here to go to them:  http://www.collegesa.co.za/downloads.html) to the ICB. This Assessment Entry Form must be accompanied by the payment of your fees.


Assessments take place in February, May, August and November.


Assessment and Award

The ICB have prescribed compulsory assessments for this course. The assessment is based on the submission of a Portfolio of Evidence (PoE) to the ICB which will comprise of 3 formative activities, 2 formative evaluations and one summative assessment.

What is a Portfolio of Evidence (PoE)?

PoE assessment comprises formative / interim assessment of activities (assignments) and evaluations (tests) that count 30% towards the total mark. A Summative Assessment (final exam) contributes to the remaining 70% of your marks. The PoE is basically a file containing all the evidence necessary for a learner to be declared competent against the relevant outcomes.

Important Portfolio of Evidence (PoE) Information:


To successfully complete the PoE, you must first work through all the study material and assignments. So if you register for the exam, without allowing enough time to work through all the course material, you will not be able to successfully complete the PoE. (And for that matter, you will also not be well prepared to pass the exam).

The point being that a well-prepared student will be able to complete and pass both the PoE and exam in time. But if you do not prepare, then you will struggle with both the PoE and the exam.


Is this the right course for you – QUESTIONNAIRE

Do this questionnaire to find out if this is the right qualification for you. Answer Yes or No.

  • Do you wish to register for a course that is endorsed by a Professional Institute?
  • Do you wish to register for a course that will give you skills in Office Management?
  • Are you thinking about becoming one of the following: a Senior Office Manager, a Senior Public Relations Officer or a Senior Office Administrator?
  • Would you like to increase your knowledge and skills of Office Management without having to attend any classes or seminars?
  • Would you like to be awarded with a Diploma qualification?
  • Would you like to take the third and final (compulsory) step towards becoming a Certified Office Manager?

If you answered YES to more than three of these questions, then this the right programme of study for you. We recommend that you register for this course right away!

If you did not answer YES to more than five of the questions, perhaps you should consider registering for one of our other career skills courses.

Other Career Skills Courses You May Be Interested In


  • College SA Certificate in Small Business Management
  • College SA Certificate in Junior Management – Finance
  • Computerised Bookkeeping – Pastel.

If you are interested in one of these courses, please contact one of our Student Registrars and ask them for more information. They will be happy to help you.

Interested? Want to find out more?


If you would like to find out more about the Diploma: Certified Office Manager, please fill in this short form and one of our friendly Student Registrars will respond to your questions and provide you with all the information you need.

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Frequently Asked Questions

Where are the Classes?
College SA is a home study college. This means that you do not have to go to class. You study at home, on the train, at work, after hours, on your lunch break, or over weekends! This means that you save a lot of costs that classroom students have to pay. Things like travel costs and accommodation are expensive for classroom students. Obviously it is also safer to study in your own home. It also means that you can work while you study, so you can earn a salary and get your qualification at the same time.
Do I get study material from the College?
College SA includes all your books, course items and study material with your course. So unlike other colleges, we shall not give you a list of books to buy. One you have paid for the course, you are entitled to recieve all the study material you need from us. In some cases there might be recommended reading materials which the college does not provide. But this will only be materials that are not essentials to passing your course.
What is the cost of the study material?
Your study material is included in your course fees, so the college does not charge you for study material.