College:
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College SA |
| School: |
Computer School |
| Course: |
CompTIA A+: Windows Vista Comprehensive
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Award type:
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Certificate |
Programme type:
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College SA programme offered in conjunction with Academic Partner
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| Partner Institute: |
CompTIA |
| Award Type: |
College SA Certificate; CompTIA Certification Pack |
| Award Issued by: |
Certificate awarded by College SA, Certification Pack awarded by CompTIA |
SAQA Programme ID:
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N/A |
| Accredited by |
N/A |
| NQF Level: |
N/A |
| Course Duration: |
12 – 14 months |
| Entrance Criteria: |
Students need more than just a basic knowledge of computers to successfully complete this course. |
| Fees: |
Click Here to request the Course Fee |
What is CompTIA A+?
CompTIA A+ is a vendor-neutral certification which is globally recognized by major hardware and software vendors, distributors and resellers. Obtaining your CompTIA A+ certification validates the skills needed by today’s computer support professionals. A CompTIA A+ Technician will be able to perform task such as installation, configuration, diagnosing, preventative maintenance and networking.
The CompTIA A+ Windows Vista Comprehensive course is different from the Essentials course in that this Comprehensive course is taught at an accelerated (faster pace) for students who already have some existing knowledge of, and support experience with, networked desktop and notebook computers running Windows 2000 Professional or any Windows XP or Windows Vista or Windows 7 operating system.
This course will prepare students, at an accelerated pace, for the two exams that make up the A+ certification:
- 220-701 for CompTIA A+ Essentials
- 220-702 for CompTIA A+ Practical Application
Course Structure Summary: CompTIA A+: Windows Vista Comprehensive
In order to complete the CompTIA A+: Windows Vista Comprehensive course, students will have to complete the following components:
- Troubleshooting methodology
- Operating systems
- Electricity and power supplies
- CPUs and motherboards
- The basic input/output system
- Memory systems
- Bus structures
- Expansion cards
- Peripheral connection types
- Data storage devices
- Video output and image input devices
- Printers
- Connecting computers
- Networking computers
- Network troubleshooting
- Portable computers
- Windows management
- Windows monitoring
- Operating system troubleshooting
- Security
- Windows installation and upgrades
- Safety and maintenance
- System cases
- Binary, octal, and hexadecimal numbering
ASSESSMENT AND AWARD
For this course, you will have to complete assignments and send them to the College.
In addition, this course will prepare you to take your external CompTIA A+ exams:
- 220-701 for CompTIA A+ Essentials
- 220-702 for CompTIA A+ Practical Application.
Once you have successfully completed the exams, your Prometric Testing Centre will provide you with a report and CompTIA will issue you with a certification pack. Included in your certification pack is a credit card with the details of the exams that you have passed as well as the expiry date, which means you will have to update your exam every three years by enrolling on CompTIA's continuing education program to keep your certification current.
Why should I study CompTIA A+?
Almost all organisations need IT support. Completing the CompTIA A+ certification will demonstrate your abilities as an IT professional, since you will be trained in a wide variety of IT-related topics. This qualification not only equips you with the essentials of IT support, but provides you with the opportunity to practically apply what you’ve learnt. Potential employers will realise that someone with a CompTIA A+ certification is a step above just basic IT support. Successful completion of CompTIA A+ Windows Vista Comprehensive will mean that you have obtained computer technician skills using Microsoft Windows Vista.
The CompTIA A+ qualification is also your stepping stone to the CompTIA Network+ certification.
The CompTIA A+ Windows Vista Comprehensive course is different from the Essentials course in that this Comprehensive course is taught at an accelerated (faster pace) for students who already have some existing knowledge of, and support experience with, networked desktop and notebook computers running Windows 2000 Professional or any Windows XP or Windows Vista or Windows 7 operating system.
This course will prepare students, at an accelerated pace, for the two exams that make up the A+ certification:
- 220-701 for CompTIA A+ Essentials
- 220-702 for CompTIA A+ Practical Application
Is CompTIA A+: Windows Vista Comprehensive the right course for you – QUESTIONNAIRE?
Do this questionnaire to find out if this is the right course for you. Answer Yes or No.
- Do you have basic computer skills already, and wish to expand your knowledge?
- Do you wish to become CompTIA A+ Certified using Windows Vista operating system?
- Do you want to obtain your CompTIA A+ certification quickly and comprehensively?
- Do you wish to be able to work in the professional or corporate sector?
- Would you like a qualification that brands you as a competent IT professional?
- Do you wish to hold a qualification that is recognised by the largest computer corporations worldwide?
- Do you want to advance your career in the IT field?
- Do you want to do a course that shows you are eager to expand your knowledge beyond the basics?
- Do you have access to a personal computer?
- Do you want to complete a course that will enable you to support a wide variety of IT needs?
- Are you a driven individual who relishes the challenge of internationally recognised examinations?
- Do you want to develop your IT skills so that you will be able to troubleshoot and correct most IT problems?
If you answered YES to more than five of these questions, then this is the right programme of study for you.
Call the College on 0800 21 23 22 to take the next step.
If you did NOT answer yes to more than five of the questions, perhaps you should consider registering for one of our other career skills courses.
Other Career Skills courses you may be interested in
- CompTIA Network+
- Windows SharePoint:
Detailed Outcomes: CompTIA A+: Windows Vista Comprehensive
TROUBLESHOOTING METHODOLOGY
- Topic A: Troubleshooting models
- Discussing troubleshooting methods
- Developing an hypothesis about a problem’s cause
- Identifying documentation and information resources
- Using Microsoft Help and Support to research an error code
- Tracking problems and resolutions
- TOPIC B: Professionalism
- Maintaining professionalism
- Using effective verbal communication
- Using nonverbal communication effectively
- Ensuring customer satisfaction
OPERATING SYSTEMS
- Topic A: Operating system fundamentals
- Selecting an appropriate Windows operating System
- Locating Windows Interface components
- Observing Windows Vista system tools
- Topic B: Directory management
- Navigating a directory tree using the Windows GUI
- Using the command prompt
- Navigating a directory tree at the command-line
- Creating directories in the Windows GUI
- Creating directories at the command-line
- Copying a directory using the Windows GUI
- Copying a directory and its contents at the command-line
- Removing a directory using the Windows GUI
- Removing directories at the command-line
- Topic C: File management
- Creating a text file using the MS-DOS text editor
- Editing a text file using the MS-DOS text editor
- Creating a batch file using Notepad
- Modifying file attributes
- Modifying file attributes by using attrib.exe
- Topic D: File and folder permissions
- Sharing files in the Public folder with local users
- Setting NTFS Permissions
ELECTRICITY AND POWER SUPPLIES
- Topic A: Electrical safety
- Examining the characteristics of electricity
- Considering electrical safety
- Opening the computer case while following proper ESD precautions
- Topic B: Power supplies
- Identifying your computer’s power supply
- Installing a new power supply
- Topic C: Power supply troubleshooting
- Measuring electrical values
- Troubleshooting power supply problems
CPUS AND MOTHERBOARDS
- Topic A: Central processing units
- Identifying CPUs
- Identifying your CPU’s socket and package type
- Replacing a CPU
- Topic B: Cooling techniques
- Examining the cooling systems in your PC
- Replacing a system fan
- Topic C: Motherboards
- Examining motherboard components and form factor
- Replacing a motherboard
- Topic D: Motherboard and CPU troubleshooting
- Troubleshooting motherboard and CPU problems
THE BASIC INPUT/OUTPUT SYSTEM
- Topic A: The BIOS and CMOS
- Updating your PC’s BIOS system
- Researching BIOS updates for your PC
- Topic B: The POST and boot processes
- Observing the POST process
- Checking the boot order
- Troubleshooting BIOS and post problems
MEMORY SYSTEMS
- Topic A: Memory
- Identifying memory characteristics
- Topic B: Memory packaging
- Comparing RAM packaging
- Topic C: Memory installation
- Adding memory to a desktop computer
- Adding memory to a handheld computer
- Topic D: Memory monitoring
- Monitoring memory usage
- Changing the size of the Windows page file
- Topic E: Memory troubleshooting
- Troubleshooting memory
BUS STRUCTURES
- Topic A: Buses
- Examining buses
- Examining IRQ assignments
- Viewing your computer’s I/O address assignments
- Viewing your computers DMA channel assignments
- Viewing your computer’s base memory address assignments
- Topic B: The PCI Bus
- Identifying a PCI bus
- Topic C: Video Buses
- Identifying graphics connections
EXPANSION CARDS
- Topic A: Video Cards
- Identifying video adapter types
- Installing a video adapter card
- Topic B: Sound Cards
- Identifying the components of a sound card
- Installing a sound card
- Topic C: Internal modems
- Identifying your internal modem’s interface
- Identifying modem connections
- Topic D: Expansion card troubleshooting
- Searching for and installing updated drivers
- Troubleshooting expansion card problems
PERIPHERAL CONNECTION TYPES
- Topic A: Serial and parallel connections
- Attaching a serial device
- Attaching a parallel device
- Topic B: PS/2 connections
- Attaching a keyboard and mouse
- Setting mouse properties
- Setting keyboard properties
- Using a KVM switch
- Topic C: USB connections
- Installing a USB device
- Topic D: FireWire connections
- Installing an IEEE 1394 device
- Topic E: Multimedia connections
- Using a sound card
- Connecting multimedia devices
- Topic F: Port, cable and connector troubleshooting
- Troubleshooting port, cable and connector problems
DATA STORAGE DEVICES
- Topic A: Drive adapters
- Distinguishing among drive controllers
- Topic B: Hard drives
- Physically installing a hard drive
- Partitioning and formatting a hard drive
- Mounting a volume
- Exploring fault tolerance
- Topic C: Optical drives
- Installing an optical drive
- Using an optical drive
- Topic D: Removable storage devices
- Using a USB flash drive
- Examining floppy disks
- Installing a floppy drive
- Formatting a floppy disk
- Comparing types of tape drives
- Topic E: Drive maintenance
- Using Disk Cleanup
- Scanning a disk for errors
- Running chkdsk.exe
- Defragmenting a disk
- Running defrag.exe
- Topic F: Storage device troubleshooting
- Troubleshooting data storage devices
VIDEO OUTPUT AND IMAGE INPUT DEVICES
- Topic A: Monitors
- Choosing a CRT Monitor
- Using a CRT Monitor
- Choosing an LCD Monitor
- Using an LCD Monitor
- Topic B: Scanners and cameras
- Connecting a scanner
- Performing scanner maintenance tasks
- Troubleshooting scanner and multifunction device problems
- Connecting a digital camera
- Making a video call with Skype
PRINTERS
- Topic A: Printing technologies
- Examining the dot-matrix printing process
- Examining how inkjet printers work
- Examining how laser printers work
- Identifying other printer technologies
- Topic B: Printer installation
- Examining the Windows printing process
- Installing a local printer
- Topic C: Printer optimisation and maintenance
- Configuring printing
- Installing printer add-ons and upgrades
- Performing inkjet and laser printer maintenance tasks
- Topic D: Printer troubleshooting
- Troubleshooting printer problems
CONNECTING COMPUTERS
- Topic A: Networking concepts
- Describing networking models
- Identifying the basic components of a network
- Identifying cable types
- Describing Ethernet standards
- Describing wireless networking
- Discussing WAN bandwidth technologies
- Selecting a SOHO connection technology
- Topic B: Wired network connections
- Discussing fiber optic cables and connectors
- Examining twisted-pair cables and connectors
- Examining coaxial cables and connectors
- Researching plenum wiring
- Examining your NIC
- Examining your modem
- Topic C: Basic internetworking devices
- Differentiating between basic network devices
NETWORKING COMPUTERS
- Topic A: Addressing
- Comparing network protocols used on Windows clients
- Examining addresses
- Using IPCONFIG to view IP configuration
- Testing TCP/IP connectivity
- Discussing the TCP/IP architecture
- Using port numbers
- Topic B: Client configuration
- Configuring TCP/IP parameters
- Discussing the DHCP lease process
- Configuring a wireless access point
- Configuring a wireless client
- Creating a dial-up connection
- Examining a dial-up connection object’s properties
NETWORK TROUBLESHOOTING
- Topic A: Troubleshooting basics
- Identifying common toolkit components
- Topic B: Troubleshooting the network
- Testing the physical network
- Troubleshooting wireless networking
- Identifying TCP/IP utilities used for troubleshooting
- Using NSLookup and Tracert
- Troubleshooting client-side connectivity issues
- Troubleshooting with Windows Network Diagnostics
PORTABLE COMPUTERS
- Topic A: Notebook computers
- Identifying the components and integrated peripherals in a notebook
- Comparing wireless networking standards
- Topic B: Configuration
- Using the Windows Mobility Center
- Configuring power settings
- Putting a notebook into hibernate and sleep modes
- Topic C: Component replacement
- Adding and removing hot-swappable components
- Using PC Cards
- Replacing an internal component in a notebook
- Adding memory to a notebook computer
- Docking and undocking a notebook
- Adding peripherals
- Topic D: Notebook issues
- Troubleshooting notebook problems
- Identifying power problems
- Maintaining a notebook
WINDOWS MANAGEMENT
- Topic A: System management
- Observing the Startup program group
- Exploring regional and language settings
- Modifying indexing settings
- Personalizing the appearance of Windows
- Troubleshooting Windows Aero settings
- Configuring the Windows Sidebar
- Configuring power settings
- Putting a computer into Hibernate and Sleep modes
- Configuring Wake on LAN
- Topic B: Task scheduler
- Creating a basic task
- Creating a task manually
- Topic C: Resource management
- Managing services
- Configuring Windows Vista services
- Using the net command
- Viewing Registry information
- Searching the Registry
- Backing up Registry files
- Topic D: Remote management
- Requesting Remote Assistance
- Participating in a Remote Assistance session
- Enabling Remote Desktop
- Making a Remote Desktop connection
WINDOWS MONITORING
- Topic A: System monitoring
- Running Windows Diagnostics
- Running msinfo32 from a command line
- Running the DirectX Diagnostic tool
- Monitoring applications
- Ending a process
- Monitoring services
- Monitoring network utilization
- Monitoring users
- Viewing the event logs
- Controlling the display of an event log
- Topic B: System performance
- Viewing real-time performance data in Resource Overview
- Monitoring performance with Performance Monitor
- Customizing Performance Monitor
- Determining a system’s Stability Index
- Topic C: Backup and restore
- Scheduling a backup with Windows Vista Backup
- Restoring files with Windows Vista Backup
- Creating a restore point
- Restoring a computer to a previous state
OPERATING SYSTEM TROUBLESHOOTING
- Topic A: Windows startup
- Identifying phases in the startup process
- Topic B: System troubleshooting
- Interpreting startup and operating system load messages
- Booting the computer in various startup modes
- Using the System Configuration utility
- Using System File Checker
- Explaining recovery option basics
SECURITY
- Topic A: Operating system security
- Creating a basic authentication user account
- Requiring a new password
- Understanding authentication technologies
- Using local security policies to set password restrictions
- Disabling local user accounts
- Configuring UAC
- Determining effective permissions
- Topic B: Windows Encrypted File System
- Encrypting a file
- Testing encryption
- Encrypting a folder
- Enabling whole-disk encryption systems
- Topic C: Security hardware
- Biometric authentication systems
- Examining BIOS security measures
- Topic D: Common security threats
- Identifying common security threats
- Installing antivirus software
- Scanning your system for spyware
- Disabling a program
- Topic E: The human aspects of security
- Discussing physical access restrictions
- Configuring Windows Firewall
- Discussing social engineering
- Examining data destruction techniques
- Considering corporate security policies
WINDOWS INSTALLATION AND UPGRADES
- Topic A: Windows installation
- Identifying hardware requirements
- Running the Windows Vista Upgrade Advisor
- Discussing installation partition and file system requirements
- Installing Windows Vista Business from within Windows (option 1)
- Installing Windows Vista Business by booting with the installation disc (option 2)
- Installing device drivers and Windows updates
- Configuring driver signing
- Topic B: Upgrades
- Identifying upgrade paths
- Upgrading to Vista Ultimate
- Using the Windows Vista Program Compatibility Wizard
SAFETY AND MAINTENANCE
- Topic A: Safety and hazards
- Identifying typical office and computer-related hazards
- Finding sources of static electricity and interference
- Topic B: Computer maintenance
- Discussing preventive maintenance
- Discussing power conditioning equipment
- Cleaning computer equipment
- Reading a material safety data sheet
- Topic C: Safe work practices
- Avoiding injury and strain when working with PCs
- Topic D: Disposing of computer equipment
- Selecting the proper methods for computer equipment disposal
SYSTEM CASES
- Topic A: System cases
- Examining system cases
BINARY, OCTAL, AND HEXADECIMAL NUMBERING
- Topic A: Count like a computer
- Exploring the binary numbering system
- Exploring the octal numbering system
- Exploring the hexadecimal numbering system
Computer Requirements
Please see the hardware and software requirements your computer should have below:
Hardware and Software Required
- 800 MHz processor (1 GHz recommended)
- 512 MB RAM (1 GHz recommended)
- 20 GB hard disk with 15 GB space available (40 GB with 15 GB free recommended)
- DVD-R ROM drive
- SuperVGA monitor, with DirectX 9 support; Windows Display Driver Model (WDDM); 128 MB graphics memory; Pixel Shader 2.0 (hardware); 32 bits per pixel recommended
- Wired NIC
- Modem
- Sound card
- A video card with two monitor ports for the independent practice activity in the ‘Video output ad image input devices’ unit. If the video adapter cards in your computers have only one monitor port, students can do all other activities in te course, but will not be able to complete this independent practice activity.
Network requirements:
- Internet access, for the following purposes:
- Completing activities in many units that require drivers or software to be downloaded from the Internet (if they’re not available on disk)
- Downloading the Student Data files from www.axzopress.com
Important Exam Information
This course will prepare you for the CompTIA A+ examinations:
- 220-701 for CompTIA A+ Essentials
- 220-702 for CompTIA A+ Practical Application
You will need to contact a Prometric Testing centre two weeks before you want to write your exams on telephone number 0800 991 120. The exam fees are not included in your College SA programme fees.
In order to take the exam, you have purchase exam vouchers. You will be given these exam vouchers from the College if you register with College SA on the “All Inclusive” fee option. If you do not register on the “All Inclusive fee option” you will be responsible for buying your own exam vouchers from Prometric.
Good news! You can now buy your exam vouchers directly from the College.
To make things EVEN EASIER for you, we have arranged that you can get your Exam Vouchers directly from the College (instead of from Prometric Testing). This is just one more way in which we want to make things simpler for you.
Call the College SA Student Support Department on this number: 0861 663 663 and tell your student support agent that you would like to purchase Exam Vouchers.
To find out more about CompTIA’s continuing education program please go to: http://www.comptia.org/certifications/listed/a.aspx
The 220-701 CompTIA A+ Essentials exam tests the fundamental skills of an entry-level IT professional with a recommended 500 hours hands-on experience in a lab or the field. The exam consists of 100 questions and the duration of the exam is 90 minutes. Your passing score is 675 out of 900 which is 75%
The 220-702 CompTIA A+ Practical Application exam is an extension of the skills you have mastered in the CompTIA A+ Essentials exam and is a hands-on practical application of those skills using scenarios in which you will troubleshoot and use tools to resolve problems. The exam consists of 100 questions and the duration of the exam is 90 minutes. Your passing score is 700 out of 900 which is 78%
MORE ABOUT COMPTIA
For 25 years, the Computing Technology Industry Association (CompTIA) has been dedicated to advancing the growth of the information technology (IT) industry and those working within it. With more than 19,000 members in 89 countries, CompTIA is the leading global IT trade association with influence in all areas of the IT industry worldwide. Headquartered in Chicago, CompTIA also has offices in Amsterdam, Brussels, Dusseldorf, Hong Kong, Johannesburg, London, Ottawa, Sao Paulo, Singapore, Sydney, Tokyo, Toronto and Washington, D.C.
CompTIA is the leading association representing the international technology community. Its goal is to provide a unified voice, global advocacy and leadership, and to advance industry growth through standards, professional competence, and education and business solutions. In order to most efficiently serve the industry and its members, CompTIA has developed specialized initiatives and programs dedicated to major areas within the IT industry. They include convergence technology, e-commerce, IT training, software services, certification, public policy and workforce development. Find out more about CompTIA initiatives.
Information technology has become a significant presence in all areas of business today and CompTIA's membership reflects that breadth. CompTIA's membership includes manufacturers, distributors, resellers, solution providers, ISPs, ASPs, software developers, e-commerce and telecom companies. As a result of CompTIA's involvement in IT education, training and public policy many academic, not-for-profit and government agencies have also joined the association. CompTIA consistently offers all of its members access to industry research, networking and partnering opportunities, best practices and developed standards
INTERESTED? WANT TO FIND OUT MORE?
If you would like to find out more about CompTIA A+: Windows Vista Comprehensive, fill in this short Form and then one of our friendly Student Registrars will respond to your questions and will provide you with all the information you need.
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