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Secretarial Studies
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College SA Secretarial College: School of Secretarial Studies

What is Secretarial Studies?

Secretarial Studies covers all fields related to administrative and managerial functions, and the levels of qualifications range from junior to executive positions.

A secretary's job description has grown immensely over the past few years, mainly because new technology developments make is so much easier to perform more functions within a given timeframe. Secretarial Studies prepares students for the vast amount of administrative tasks that are expected from secretaries, which makes this qualification an extremely valuable asset, as the success and efficiency of every business, organisation or enterprise is dependent on a competent office administrator.

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What Secretarial Studies Courses does College SA offer?


At College SA we offer a variety of Secretarial Studies Courses.

1.         General Secretarial Courses

A general secretarial course could open many doors for you, as all companies – no matter how big or small they are – rely on competent secretaries and personal assistants to manage specific offices. If you want to improve your managerial skills and have very good administrative skills, this field could be the perfect choice for you!

2.         Office Administration (ICB)

An Office Administrator of an organisation coordinates the work system within a given office or division. Whether it is keeping files and records up to date or marketing a product or service, keeping things organised and structured is the main objective. Office Administrators function at the heart of any company, so it is essential that they carefully plan what outcomes and results are expected from employees in order to ensure functionality and efficiency. They usually lead and manage a group of clerks, so basic human resources skills are also essential. Although the size of a specific organisation determines what tasks an office administrator has to do, the general functions that could possibly fall under this umbrella include the following: overseeing office equipment, stock taking, procuring and budgeting for office supplies, filing documents, compiling progress reports, drafting correspondence for management, scheduling appointments, dealing with office queries, distributing payroll documents, employee orientation, etc.

As you can see, an Office Administrator has quite a diverse job description. If you're interested in working with people and seeing to it that an office, division or department within an organisation runs smoothly, this course is ideal for you. The most basic course would be the National Certificate, and should you want to enrol for a more advanced programme, choose the Higher Certificate. If you already have experience in this field and want to further your education, the Diploma course is right up your alley!

3.         Professional Secretary


The courses in Professional Secretary are all at Certificate Level and students can choose to specialise in one of four fields, namely that of Finance, Human Resources, Marketing or Information Management. Since Professional Secretaries basically run an organisation and hold it together, the demand for competent Administrative personnel is huge. Obtaining this qualification would increase your employability and, depending on which field you specialise in, develop the skills you need to perform your function efficiently. As the job description of a Professional Secretary is so diverse, the qualities needed for this profession are also widely ranged. They would include the following abilities: making decisions, implementing new technology, taking the initiative, working with people, taking the lead, keeping an open mind, working under pressure, making sense out of chaotic situations, negotiating deals, participating in group discussions, setting priorities, handling correspondence, keeping files and records up to date, taking minutes, preparing documents, proofreading, coordinating activities, etc.

When it comes to specialising in a specific field, students would use and implement all the abovementioned qualities to perform that specific function. A Professional Secretary in Finance would for instance be required to create budgets, purchase stock, regulate a company's expenditure and do bookkeeping. When you specialise in Human Resources, students would develop skills in recruiting and management. They'll discover the process of screening applicants, testing prospective employees and placing staff in an organisation. The difference between a Professional Secretary in Finance and a Professional Secretary in Human Resources would therefore be that in Finance the focus is on the financial status of an organisation and all the processes relating to it, whereas in Human Resources attention is given to company policies and procedures by which employees are appointed and remunerated. When students choose to specialise in Marketing, they would perform office and administrative support functions such as advertising and developing the promotional information of their company. Communication also plays an integral part of Professional Secretaries in Marketing's job, as they are responsible for all correspondence with a company's clients and staff. Staying in touch with what the client's needs are and how to convey this to staff, is central to running a successful business. When you specialise in Information Management, the focus is on managing a company's projects. These would include projects relating to Information Technology, Communication, Financial, Marketing and Human Resources. The difference between a Professional Secretary in Marketing and a Professional Secretary in Information Management would therefore be that in Marketing the focus is on advertising and promoting an organisation, whereas in Information Management attention is given to the way in which various projects within an organisation are run and coordinated.

4.         Executive Secretary


The courses in Executive Secretary are all at Diploma Level and, like the Professional Secretary Courses, students can choose to specialise in one of four fields, namely that of Finance, Human Resources, Marketing and Information Management. Students who enrol for one of these courses are therefore required to complete the subjects prescribed at Certificate Level before they continue to the subjects at Diploma Level.

Executive Secretaries - also called Executive Assistants, Administrative Assistants or Associates - have countless administrative duties. Their task is similar to that of a Professional Secretary, but they have much more responsibilities as they work directly for a company's Executive or CEO.


As the job description of an Executive Secretary is so diverse, the qualities needed for this profession are also widely ranged. They would include the following abilities: making decisions, implementing new technology, taking the initiative, working with people, taking the lead, keeping an open mind, working under pressure, making sense out of chaotic situations, negotiating deals, participating in group discussions, setting priorities, handling correspondence, keeping files and records up to date, taking minutes, preparing documents, proofreading, coordinating activities, etc.

When it comes to specialising in a specific field, students would use and implement all the abovementioned qualities to perform that specific function. An Executive Secretary in Finance would for instance be required to create budgets, purchase stock, regulate a company's expenditure and do bookkeeping. When you specialise in Human Resources, students would develop skills in recruiting and management. They'll discover the process of screening applicants, testing prospective employees and placing staff in an organisation. The difference between an Executive Secretary in Finance and an Executive Secretary in Human Resources would therefore be that in Finance the focus is on the financial status of an organisation and all the processes relating to it, whereas in Human Resources attention is given to company policies and procedures by which employees are appointed and remunerated. When students choose to specialise in Marketing, they would perform office and administrative support functions such as advertising and developing the promotional information of their company. Communication also plays an integral part of Executive Secretaries in Marketing's job, as they are responsible for all correspondence with a company's clients and staff. Staying in touch with what the client's needs are and how to convey this to staff, is central to running a successful business. When you specialise in Information Management, the focus is on managing a company's projects. These would include projects relating to Information Technology, Communication, Financial, Marketing and Human Resources. The difference between an Executive Secretary in Marketing and an Executive Secretary in Information Management would therefore be that in Marketing the focus is on advertising and promoting an organisation, whereas in Information Management attention is given to the way in which various projects within an organisation are run and coordinated.



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For MORE INFORMATION on the Secretarial courses below, just CLICK on the course you are interested in.