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Administration Courses


Our administration courses will help you acquire the necessary skills to perform day-to-day tasks such as financial planning, record keeping & billing, personnel, physical distribution and logistics, efficiently within an organization.


Choose your Ideal Course


01 02 03
01 01 02 02 03 03

Gain the skills and best practices in communication (written & verbal), how to deal with others effectively and develop essential people skills in the workplace to be able to produce a high level of efficiency and work-rate in the office.

Acquire the essential skills to help increase your understanding of budgeting to improve decision making and thereby improve the financial results both individually and in the office.

This course explains the practices and unwritten rules of business etiquette that all employees should understand and follow on the job to enhance business dealings, reduce stress and increase productivity.




04 05 06
04 04 05 05 06 06

This course aims to equip team leaders and aspiring first time managers with the skills and knowledge to understand and undertake effective mentoring to aid their own personal development.

Get the fundamental skills of conducting and managing a meeting, resolving conflicts and difficult personalities, effective communication skills and formulating questions that would push your business forward.

Acquire the skills and appropriate skills to source and resolve conflicts and learn the attributes of an effective conflict manager.




07 08 09
07 07 08 08 09 09

Acquire the essential skills needed to make any text clear, correct, concise, comprehensible and consistent, regardless of the medium or context through which editing takes place.  If you would love to be a copywriter or an Editor then this course is for you.

Learn to identify the tasks needed to delegate, select most appropriate team member, assess capabilities and commitment, and plan the delegation discussion.

Acquire the skills to implement good people management practices that are consistently fair, flexible and inclusive in ways that are designed to support business needs.




010 011 012
010 010 011 011 012 012

This course aims to help you understand the tools needed for and the benefits required to remain fair and consistent, to appreciate honest and open communications during review meetings and how to set clear objectives.

Get the skill to effectively communicate with confidence, dynamic body language and how to construct a speech as well as to get rid of nervous behaviour.

Acquire the skills to compile a professional email, including headings, subject lines, layout to enhance business dealings.




013 014 015
013 013 014 014 015 015

Get the knowledge you need to be a frontline leader and how to lead by example, motivate, engage, empower and correct unacceptable behavior and performance to improve productivity.

This training program helps leaders to develop the proven skill set to interview and find the best candidate every time.

This course is designed for anybody who is interested in or already owning their own small company and would like to understand basic practical legal issues when owning a business.




016 017 018
016 016 017 017 018 018

Get the knowledge and best practises regarding, relative scarcity, efficiency and welfare, cost of choices, and economic systems to help improve productivity.

Acquire the fundamental skills to effectively motivate, empower and lead people whether you are seeking improved leadership skills or in a managerial role.

This course will equip you with skills and techniques to ensure your staff perform to the peak of their abilities.




019 020 021
019 019 020 020 021 021

Acquire the skills to effectively manage information and time to make the best use of the stream of information that flows through the work environment.

Acquire the fundamental skills of preparing, researching, constructing, writing, editing and presenting your reports to help everyday operations and decision-making.

Acquire the necessary skills surrounding sexual harassment, how to investigate and go about interviewing both victim and perpetrator and how to implement company policy regarding sexual harassment.




022 023 024
022 022 023 023 024 024

Acquire the skills to make positive changes to help develop the necessary skills to enable you to react positively with other people.

Acquire the skills to help you effectively use your time to direct your energy towards the activities that will further their professional and personal goals.

Acquire the skills to conduct an effective interview through pre-interview preparation, developing questions and their value and the strategies that follow through on this process.




025 025  

Get in depth knowledge surrounding the 5 P’s of training, Planning, Preparing, Presenting, Implementing Plans and Progress checks to improve efficiency and productivity.




Entering the world of administration can be very exciting, especially if you have a flair for detail, a love of business support and a desire to be meticulously organized and creatively process driven.  Admin is a broad field that will give you an opportunity to shape your future and choose the area or industry you want to work in.


These are just some of the roles you may be interested in on completion of your studies:


  • Dedicated administrator or coordinator
  • Finance officer or accounts payable/receivable clerk
  • Personal or executive assistant
  • Data entry operator
  • Receptionist with admin responsibilities
  • Records officer or manager
  • Freelance or work-from-home administrator


Admin roles can be found in nearly every industry in South Africa including:


  • Retail
  • Medical
  • Education
  • Technology & I.T
  • Advertising & Marketing
  • Mining
  • Arts & Entertainment
  • Legal


Flexibility is something that many admin roles offer, and provides you with an opportunity to choose to work full-time, part-time or even on a temp or casual basis.


So what’s involved in studying Administration?

Admin studies cover a wide range of topics based around admin processes and computer-based operations. These can include basics like:


  • Computer skills (Microsoft Office, internet and email)
  • Accounts receivable/payable procedures
  • Data entry
  • Receptionist duties and skills
  • Filing and files management
  • Organizing and priority management
  • Assistant duties, such as appointment setting, minute taking
  • Basic OHS (Occupational Health and Safety)


Administrators predominantly work indoors in an office environment and therefore need to be incredibly organized, as well as possess a variety of other skills, including:


  • High attention to detail
  • Excellent communication skills (written and verbal)
  • Efficiency and ability to meet daily deadlines
  • Ability to prioritize work and stay on top of multiple tasks
  • Capacity to work for or report to different departments and managers
  • High level of initiative and ability to work independently
  • Good people skills and a positive can do attitude


So do any of our Administration courses interest you?


If you would like to find out more about our administration courses, simply fill in the form below, and we will call you back shortly [office hours]. This form is the first of two forms, so please do take the time to fill in the second form too.



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